By using mirror and reflection techniques in negotiations, you are letting the person on the other side of the table know you are listening and ready to work with them.
Don’t be in such a hurry to come to a solution or conclusion, but instead… slow down. Going too fast is a common problem all negotiators make.
Nothing builds trust and safety more than an empathetic leader.
When leaders listen and take a genuine interest people, those same individuals begin to work with a sense of pride instead of a sense of obligation.