Our voice reflection is such a powerful verbal tool in negotiations. We can literally use our voices to reach into people’s thinking and effect their moods by flipping their emotional switches.
Work on both identifying your interruptions in your everyday conversations and consciously not giving in to those desires.
We live in a day and age where most people talk about what they are “against” not what they’re “for”. For the most part, we are a culture that blazes the “I don’t like ___” trail while giving very little consideration to what we do like. This adversarial approach tends to pit us against others and stirs up unnecessary conflict.…
I have spoken before about conflict resolution and how we can leverage conflict to help us grow stronger together. I love the quote from Chuck Swindoll that says, “If we confront someone, we should have one goal in mind: restoration, not embarrassment.” As leaders, our job is to empower those we lead and build them up – not stifle them.…
[et_pb_section admin_label=”section”][et_pb_row admin_label=”Row”][et_pb_column type=”2_3″][et_pb_text admin_label=”Text” background_layout=”light” text_orientation=”left” use_border_color=”off” border_color=”#ffffff” border_style=”solid”] You have Contribution! Most people don’t realize that in every difficult and challenging conversation BOTH sides have contribution. Contribution says, “What did I do or say to add to the situation?” rather than asking, “Who is right or wrong?” Unfortunately in our punitive, judicial system and Western mindset, we have…
“Learning Conversations” What kind of conversations are you having? When conversations get a bit tense and sometimes heated we are faced with a decision to make. We can either choose to have a “I’m right, you’re wrong” conversation where we are trying to prove our point, or we can have “learning conversations” where we remain open to someone’s perception and…