Let me first start out this week by asking you a few questions: Would you follow you? (Another way to ask this is: How do you become the leader that you yourself would want to follow?) How do your employees or colleagues feel about working with you or for you? What kind of people are they becoming as a result…
This week, give some thought to your core values and how they are impacting the culture or sub-culture of your team/organization.
Oftentimes in negotiations, people slip up by asking the wrong questions. Bad questions can quickly turn a good negotiation sour. For example, don’t ever ask “Why” questions in a negotiation because that will most likely instigate a defensive response. Asking “why” questions forces the other side to defend their position and makes them feel backed into a corner. The best…
By using mirror and reflection techniques in negotiations, you are letting the person on the other side of the table know you are listening and ready to work with them.
Our voice reflection is such a powerful verbal tool in negotiations. We can literally use our voices to reach into people’s thinking and effect their moods by flipping their emotional switches.
Don’t be in such a hurry to come to a solution or conclusion, but instead… slow down. Going too fast is a common problem all negotiators make.
Listening is the cheapest yet most effective concession we can make while in the throes of negotiating.
To be a master negotiator: Keep in mind that negotiation is what makes conflict potentially meaningful and productive for all parties.
The ability to negotiate effects how you deal with customers, interact with your boss and coworkers, and even how you communicate with your spouse and children.
Last week, we talked about the holidays and potential conflict that may arise. As we enter the new year, here are the steps you can take to begin moving toward healthy conflict reconciliation: • Start soon. Waiting only drives the problem underground. Even if you have to do a phone call or quick email, let the person know you need…
