Author page: Phil Koontz

Those Damn Difficult Discussions

Grief has a way of exposing the things we wish we had done differently. And time after time, when people reflect with me on their deepest regrets, they don’t talk about money, success, or missed opportunities. They talk about the conversations they never had or the lack of time they spent with family.  Their regrets are relationship centered. And most of these moments aren’t lost because of our…

Navigating the Minefield of Feedback: Why We Take Things Personally

In our interconnected world, feedback is a crucial part of personal and professional growth. Whether it’s a colleague offering constructive criticism on a project or a friend pointing out an aspect of our behavior, feedback can be a valuable tool for improvement. However, it often leads to feelings of offense and defensiveness. Why do we take feedback so personally? Let’s…

Jettison Your Judgement

As humans we are constantly judging situations and people. It feels natural, but oftentimes it can be destructive. Imagine someone says something that clashes with your point of view, and your brain jumps to conclusions faster than you can blink. But here’s the concern: judgment doesn’t solve problems, and it sure doesn’t create opportunities. The best conversations are the ones…

Avoid Burnout By Setting Goals

In today’s fast-paced and demanding work environment, burnout has become a significant concern for many employees. The pressures of meeting deadlines, handling heavy workloads, and striving for professional growth can take a toll on an individual’s mental and physical well-being. However, one effective strategy for combating burnout is the practice of goal setting. By establishing clear and achievable goals, individuals…

Building Your Book of Business

Many industries across America, including financial services, depend on growing a client base in order to stay afloat. Growing your book of business is essential for long-term success and sustainability, especially in the competitive financial services industry. Whether you are a seasoned professional or just starting out, implementing effective strategies to attract new clients and expand your client base is…

Client Retention: More Important Than Ever

In the ever-evolving landscape of Corporate America and especially in the financial services industry, the ability to retain existing clients is crucial for sustainable growth and success. As professionals in the industry, you understand the importance of building strong relationships with your clients and providing them with exceptional service tailored to their needs. In this newsletter, we will explore some…

Summer Fun in the Sun: Prioritizing Family Time and Rest

As the summer months commence, it’s essential to remember the importance of taking a step back from our busy lives to prioritize our well-being. In our fast-paced world, burnout and fatigue are common issues that can significantly impact our mental and physical health. To combat these challenges and maintain our motivation at work, it’s crucial to carve out time for…